Cookie Policy

This Cookie Policy was last updated on 27 October 2026.

1. Introduction

This policy explains how our website, buchanangasandheating.co.uk (“the website”), uses cookies and similar technologies. We keep their use to a minimum: the website uses Google Analytics to understand how visitors use it, and does not set any advertising cookies.

2. What are cookies?

A cookie is a small file that a website stores in your browser so it can recognise your device later. Similar technologies, such as your browser’s local or session storage, work in much the same way.

3. What we use

3.1 Session storage

When the “Get A Quote” prompt has been shown to you, we remember that for the rest of your visit so it isn’t shown again. This is held in your browser’s session storage, contains no personal information, and is deleted when you close the tab.

3.2 Google Analytics

We use Google Analytics to see how visitors find and use the website, such as which pages are viewed and for how long, so we can improve it. Google Analytics sets cookies named _ga and _ga_ followed by an ID, which hold a randomly generated identifier and are kept for up to two years. It collects information such as the pages you visit, your approximate location and the type of device and browser you use; it does not tell us who you are.

Read how Google uses information from sites that use its services. You can opt out of Google Analytics on all websites with the Google Analytics opt-out browser add-on.

3.3 Third-party content

Some pages include content provided by other companies, which may set their own cookies when that content loads:

• Google Maps: the map at the foot of each page. See the Google Privacy Policy.
• Star Reviews: the customer review widgets, which show our Google and Yell reviews.

We do not control these cookies. Please check the providers’ own privacy and cookie policies for details.

4. Managing cookies

You can use your browser settings to block or delete cookies, automatically or manually. You can also choose to block cookies from particular websites. Please note that some parts of the website, such as the map or review widgets, may not display properly if cookies are blocked.

5. Your rights with respect to personal data

You have the following rights with respect to your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: you have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to complain to the supervisory authority (the Information Commissioner’s Office).

6. Contact details

For questions about this Cookie Policy, please contact us:

Buchanan Gas & Heating Ltd
Coatbridge, United Kingdom
Email: info@buchanangasandheating.co.uk
Phone: 01236 884 174